Puzzle Solutions Holdings LLC

Service Parts Specialist

Location US-CA-Santa Ana
Category
Customer Service
Position Type
Full-Time

Position Overview

KSI Aquafinity

 

NOW HIRING: Service Parts Specialist – Aquatic Equipment Division
Location: Santa Ana, CA
Full-Time | $27 – $40/hour (Based on Experience)

Are you highly organized with a passion for logistics, accuracy, and supporting field teams behind the scenes? Aquafinity is hiring a Service Parts Specialist to play a key role in keeping our operations running smoothly. Based in our Southern California location, this position supports our field technicians by ordering, tracking, and staging critical parts for service work — all while maintaining strong vendor relationships and collaborating with internal teams.

 

What’s In It For You:

  •  Competitive hourly pay ($27–$40/hour depending on experience)
    • Health, Dental & Vision Insurance
    • 401(k) with Company Match
    • Paid Time Off (PTO) + Holidays
    • Supportive team and opportunities for advancement
    • Monday–Friday schedule – no weekends!

What You’ll Do:

  • Confirm and validate materials needed on service quotes
    • Order approved parts and manage shipments from vendors
    • Track deliveries and update schedules with accurate ETAs
    • Notify service teams when materials are ready to install
    • Stage parts and boxes for technicians and maintenance agreements
    • Maintain vendor relationships and resolve discrepancies
    • Assist with inventory reconciliation and stock transfers
    • Collaborate with schedulers, technicians, and warehouse staff

What You Bring:

  • High school diploma or GED required
    • 2+ years of experience in shipping/receiving, parts coordination, or inventory control
    • Familiarity with manufacturing or service environments preferred
    • Strong communication and problem-solving skills
    • Ability to handle physical workload (lifting up to 50 lbs)
    • A team-first attitude and the ability to work in a fast-paced setting

Physical Requirements:

  • Frequent walking, sitting, reaching, and use of hands
    • Occasional lifting and moving of parts and boxes (up to 50 lbs)
    • Ability to perform tasks that may require physical dexterity and mobility

 

Pre-employment background check, drug screen, and physical are required for hire.

At Aquafinity, we’re more than a water solutions company — we’re a team committed to service, precision, and doing things the right way. If you’re ready to grow in a stable, purpose-driven role, apply today!

Pay Range

USD $27.00 - USD $40.00 /Yr.

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